Operated by: Surrey Police

Opening hours: 8am-10pm daily (In exceptional circumstance station opening times may vary due to staff availability, please call main switchboard for daily confirmation.) No public parking available. Bank Holiday 9am-5pm

Contact Details

Email: [email protected]

Telephone: 101

Twitter: http://twitter.com/#!/surreypolice/

Facebook: http://www.facebook.com/SurreyPolice/

Current Priorities

Issue

Shoplifting - Increased theft from shops and in some cases threats/violence towards hardworking staff who work in them

Action

Local PCSOs are going into the shops that are being targeted the most. We are engaging with the shopkeepers to educate them but also to make them aware what we are able to do. we now have seen an increase in the amount of reports that we are getting. Which is now giving us a better idea of the area.

Issue

Anti-social behaviour reported by the shopkeepers and shoppers of Staines Town.

Action

Local PCSOs are doing high visibility patrols around the town centre including the High Street, the Elmsleigh Centre and Two Rivers. We are working in partnership with the BID team and the security teams within the town centre. We are also interacting with people who are causing issues within the town. When we do this we have come to positive outcomes. But we have also spoken to parents.

Issue

Violence against Women and Girls (VAWG) - Areas that the community tell us they feel unsafe / inappropriate or unpleasant behaviour / sexual offences /domestic abuse

Action

Violence Against Women and Girls (VAWG)- High visibility patrols in hotspot locations where women and girls have reported feeling unsafe, whilst also identifying locations through reported incidents. Planning to deliver talks and attending community engagement events in mosques, women’s groups, and local community centres to raise awareness, build trust, and encourage reporting. Licensing checks at premises have been planned for July, whilst also working closely with licensed premises to encourage reporting and identifying any VAWG related incidents.

Issue

Drug related harm - Targeting drug dealers and associated violence in particular knife crime.

Action

Using intelligence to target dealers and dismantle drug line networks, using overt/covert police action.
Warrants at houses/premises used for supply/production of drugs.
Proactive policing operations in areas known for drug supply.
Knife prevention and education action.
In the past year we have charged to court/cautioned or taken other out of court action for 230 offences and carried out at least one drugs related warrant a month on average.

Issue

Use of Bikes through the pedestrianised area area of the town and the Public Spaces Protection Order.

Action

Local officers are working with the council to enforce the PSPO which is the public space protection order. This means that we are working with council personnel to stop the bikes that are going up and down the high street. We can give them education and also give them a fine.

Upcoming Events

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Staines High Street, Staines

When: 13 September 2025 at 13:00 - 13 September 2025 at 14:30

Meet the Beat @ The Bank

Working in partnership with Age UK and Trading Standards, your local Staines team and partner agencies will be within Barclays Bank to discuss how to avoid being a victim of Fraud and offering Scam protection advice.

Where: Barclays Bank, 71 High St, Staines

When: 17 September 2025 at 13:00 - 17 September 2025 at 14:30

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Our Lady of the Rosary Church, 59 Gresham Rd, Staines

When: 24 September 2025 at 13:30 - 24 September 2025 at 15:30

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Staines High Street, Staines

When: 17 October 2025 at 12:00 - 17 October 2025 at 13:00

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Two Rivers, Staines

When: 24 October 2025 at 14:00 - 24 October 2025 at 15:00

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Staines Community Centre, Thames St, Staines-upon-Thames,

When: 13 November 2025 at 10:00 - 13 November 2025 at 11:30

Meet the Beat

Meet your local Staines Town team to discuss any problems or issues and get some crime prevention advice

Where: Staines High Street, Staines Market, Staines

When: 10 December 2025 at 12:00 - 10 December 2025 at 13:00